Our Process
The order matters. Preserve before you provoke; unmask before you demand a name on a complaint. Here is how a matter typically moves.
Before anything tips off the operator, we capture the sites in full — archival snapshots, screenshots, raw page source, WHOIS/RDAP and DNS records — and assemble a forensic evidence file. This is the single most time-sensitive step: content edited or deleted after a demand letter is gone, and the day-one record is what later subpoenas and motions rest on.
A cease & desist from counsel — on letterhead, with a tight response window — reaches the operator's only real artifact: the contact inbox behind the site. Anonymous operators routinely overestimate their cover; a credible legal demand has, empirically, the highest voluntary-takedown rate of any non-litigation move. In parallel we file the registrar and CDN abuse reports that build the non-cooperation record.
If they hide, we file a Doe defamation action and serve subpoenas on the four custodians that actually hold identity: the registrar (registrant and billing), the CDN (origin IP and account-creation IP), the email provider (subscriber and recovery data), and any commercial mail-drop (USPS Form 1583 on file for a private mailbox). Convergence across those returns names the operator.
With the operator identified, we move for the removal the demand letter could not force — injunctive relief, and, for individual clients, a civil-harassment restraining order (CCP §527.6) that is grantable ex parte in about three weeks. Domains can be ordered transferred or cancelled; repeat conduct becomes contempt.
Takedown is not the finish line — search results are. We pursue cached-content removals and corrected-record requests, stand up owned properties to reclaim the first page for your name, and put monitoring in place (new domain registrations, SSL-certificate transparency, name alerts) so the next attempt is caught at registration, not after it ranks.
The preservation step costs little and forecloses nothing. Start there.
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